WATCH OUT FOR THE THINGS THAT DON'T MAKE SENSE!

Consumers Beware Of What SHOULD Be Obvious But Might Not!

This is a page of actual "on the job" pictures taken of things that "don't make sense" from "asphalt crews" working near D/FW Texas.
While we do not have ANY facts about these particular individuals other than the obvious like license plates & phone locations they are used as an "example" of the type things to watch out for in equipment showing up at your home or business. They may not fit all the criteria about travelers that we mention but these are typical "rigs" & set-ups"

We also would like to emphasize (we got a call from one of our members who purchased a truck from someone that had put aluminum wheels & chrome "stacks" & bumpers on it) & who also kept his seal rigs painted white and kept them immaculately clean, NO ONE THING is enough to cause concern about a contractor. In this contractor's case of course he was a member & could easily prove it, but even so; something that might be similar to the "example" photos coupled with all the items on our "Consumer Beware" page might give you an idea if you should further question a contractor before hiring them. Also remember in many states if you do not have a written contract, you have no legal recourse if there are problems with your job, we had a call Fri. 5/29/09 from a man who was in a situation where his parking lot paving was not holding up but the paving contract did not specify how much or what type base material or asphalt would be used. So what he got was not enough for the heavy trucks that frequented the building and the wrong type of asphalt for the job. Now he was having a lot of problems with a 7 month old parking lot his recourse was limited because the contractor did what the simple contract said "pave parking lot with 2" asphalt". So whether a claim against the contractor would be possible or not was unclear since he did what he said. It just wasn't what was "right" for that job.




This is how you might see crews showing up to do a job (these are paving crews there's sealing "rigs" below)
We inserted the rig in the center because it is totally unrelated, parked 60 miles away, different names on the doors but while we couldn't get as as good a photo of the trailer because of the fence, but VERY similar, down to the brand of the loader & paving machine-but more below...
All these trucks with all this small equipment perfectly sized so they each have a small paver, small Bobcat type loader, small roller, and of course the dump trucks. All of which enable easy "travel". While the red trailer above contains a roller large enough for proper driveway work on a "heavy duty" trailer often you will see much smaller rollers
(small rollers are the easiest place to cut weight to avoid weigh station problems crossing state lines.)
 

  
Here we have a "yellow crew" and a "Red Crew" working together. Having a "company color" for any business is not unusual. But normally you would see businesses with different company colors working separately but for big jobs these type organizations will get the "family" together, we missed a shot 3 days ago of 3 different "color" groups working on a larger job about 10 miles away.
But it's obvious these 2 "crews" both complete with paving machines/Bobcats/dumps & trailers but different names and phone numbers from hundreds of miles apart are working together.

Not far from the patching job above there was this was a small paving job (less than 1/4 mile) by totally different people. But notice the similarities. Same brand small class "paver", smaller roller
(as mentioned above-while it looks very similar this one is approx. 1/2 the size of the one on the red trailer above and was not suitable for the job being done) ...Again it's "companies" from far away apparently BUT

Here we have different yellow & white trucks together with a black seal rig (below) with Utah phone numbers (again 2 cooperating on a job too big for 1...) but trucks with TX license plates? A similar pattern you might not notice if you didn't check the area code of the phones if you were in TX or the the license plates of the trucks if you were in Utah and the phones "matched"?

  

Because we do not want to imply anything about any of these crews we have made sure there were no identifying marks but here is BIG CLUE NUMBER ONE if you were called on & about to have a job done by a group with equipment resembling one of these (as you can see generally they are similar, just different "groups" across the USA). The "Red" Trucks above have a different symbol and if you check the area code on the phone number you will find they are from the Austin/San Antonio area and thus are 200 miles from "home"...the yellow vehicles on the same patch job have numbers which go to a residence --about 70 miles away but that's 70 miles farther from the "red crew's" area and unlike the red crew who does have an ad on the "Asphalt King" web site (we have had many complaints about that site) the "yellow's" number just goes to a residential phone, we didn't back-trace the phones in Utah but why Utah numbers on trucks registered & licensed in TX?...Hmmm...
(The "parked" white rig is from a different area entirely and seems totally unrelated but was located closer to the yellow one's (top) address than where their trucks said they were from.)

EVEN IF YOU HAVE ALREADY MADE THE DEAL WITH SOMEONE IN A NICE PICK-UP LIKE YOU WILL SEE BELOW...IF WHEN THE OUTFIT SHOWS UP TO DO THE WORK THEY HAVE DIFFERENT "COMPANY'S IDENTIFICATION JUST SAY NO!!
Google® a reverse phone number lookup and see if it makes sense (even if the trucks match), for them to be in your area or if they are really from far away... They may threaten & curse you for "backing out" but if they do just call your local law enforcement--they will leave quickly. 
If you still want the job done use the steps on our "Tips for Choosing a Contractor" page and use some common sense checking them out & check their references (actually talk to them about their experience)

 Never make any decision "on the spot" no matter how good the deal might sound..

YOU CAN CANCEL anything as long as they have not actually started work! Even if they have started you can tell them you will meet them in small claims court or arbitration to work out a settlement for the portion of work completed-they will probably be three states away before the court date.

ALSO NOTE: Because of today's "throwaway" pay by the minute cell phones; often traveling groups these days don't have numbers "painted on" like these groups. They will often buy a cell just to have a local number while they are in the area, changing as they move along and just having another box of cards quickly printed at an office supply since these days so much of that can be done "on the spot". Literally in just a few hours a traveling group can have a new local number and cards to match. Cell phones usually will not show up on a reverse number lookup. So do a reverse lookup if the number is local but you've never heard of the company. Or maybe the number doesn't match the truck or the numbering for the phone on the trucks looks newer or different than other numbers.

 

          

 Here's a photo of the "red' crew's" traveling asphalt sealcoating "rig" taken at the same location at the patch job but unused on the job, notice the totally unrelated (we guess) rig below and the similarity only in Black. Different day/location/crew/job but unused at a paving job (the black one is unique, it's at a TX job, TX license plates, tank has a Utah phone number ??). ...  both are nice nice huh? Fancy new trucks, "cool" custom wheels...but why take seal rigs to jobs with no sealing?  look closer....

  
The "hand crank" by itself could be OK but this is one of those "Asphalt King" rigs --look at the tiny 1"pump and small 5 hp. "wheelbarrow" air compressor. (The Black rig didn't have agitation at all, but would you notice the difference?)
Neither capable of spraying a top quality sealcoat especially since the orange one has a "squeeze handle" like a car wash wand-NO PROFESSIONAL SEALCOATER COULD EVEN USE THAT TYPE WAND!

Professional "contractor spec." sealcoat won't pass through a 'car wash" type "squeeze trigger" handle...Sealcoat wands have a large ball valve to turn off and on and larger pumps & air compressors if they use air driven units and preferably they are hydraulically agitated instead of hand cranked (nothing "bad" about hand cranked itself, just the sheer labor required to mix a top-quality sealcoat with a hand crank is immense since it takes a minimum of 10-20 minutes of constant agitation to mix and constant agitation while applying is in commercial specifications. So often sealer is over-thinned & lower quality to make hand-cranking easier), it's the tiny pump on the one with the "car wash wand and the "trash pump" type pump on the other coupled with it having no agitation--both have things that when taken together give cause to question.

The sealcoat trailer on a truck from the Austin Texas area working with a company from ~200+ miles away had Iowa license plates! The black truck had TX License Plates & registration but a Utah phone number! Strangely unrelated but similar kind-of strange inconsistencies.
And
these jobs with yellow/red and different yellow/white/black were less than 1/4 mile apart.
(The rig pictured parked also had a sealcoating rig & second dump truck but were not in a position where they could be photographed)

So maybe the only thing that shows up at your house is a guy wanting to seal the drive or do some paving. He may be in a full "rig" similar to those illustrated or just a pick-up...but when "everything arrives to do the work; if his truck is from 200 miles away, and his trailer is licensed clear across the USA STOP-SEND THEM ON THEIR WAY the same could be said about a rig with your states license tags but a phone number from halfway across the country. All these companies may be fine, but who will you call if there is a problem and how did they end up so far from "home"?

There is no way anything about any of these things can be "logical" if you add the pieces. The dump trucks pictured are typical of what you might see as "traveling" type rigs. Configured & sized for ease of "long haul" movements.
 
1 dump with a trailer carrying a small paver and a small roller & small Bobcat, the sealcoater, well that type pickup is just too clean & fancy to be in the business of really spraying sealer and then the sealcoat trailer's license plates are from 4 states away?
Coupled with the advice on the Consumer Beware page this is where things may not "add up". (Please remember as noted above, some legitimate contractors may have trucks with no sealer on them or with fancy wheels like the member we mentioned who bought one second hand-but generally sealcoating is a messy business and the trucks are not "spotless" with the latest "cool wheels" like a young person might have on a personal truck)


You also might see a smaller rig with a larger pickup and the sealing tank in the back but the trend the last few years is to get away from that because this type "rig" looks almost identical to what a professional sealcoating contractor would use---close enough to fool a customer who doesn't know what small details like a wand or lack of agitation even know what to look for.


We like to think that's because for over 9 years we warned people about "square sealcoat tanks" & home-made "drag box" pavers always being a dead giveaway of something to beware of; so these folks have got to where they no longer use the "drag box" pavers & square tanks as much; and nowadays try to appear more like regular contractors-using equipment that to the untrained eye looks like professional units.
And an important note: a professional contractor's "rigs" might look very similar to the untrained eye; but they will be local, glad to furnish certificates of insurance--they are from your area and "in the phone book" or with an office and references in your area...they aren't hundreds of miles from "home"...with plates from various states on their equipment, no phone book listing, etc.

Remember we are making no references one way or another about any of the pictured companies in particular but they are typical looking of what we tell people to watch for in the type equipment and the distance away from where the phone number is listed. If you need asphalt work look for a qualified NPCA member at this link, with just your zip or if there is no NPCA member CALL a LOCAL company, never hire someone from 200 miles away no matter how "slick" they look or if you do hire one "group" and then they show up with other crews to help them. Just say STOP!

Those are signs of the "travelers" you have probably seen and heard about on 20/20 or 60 Minutes so take their advice when you see things like this-stay away! Save your money, it won't cost any more to hire a quality local contractor who will guarantee their work and be there when you need them.

 

For a little extra info you can tell the "rank" (and it really does wok that way) of one of these "clans". You may not always see him but there is a "head" of the group as described on 60 Minutes-like a "patriarch" . This would be the one who decided these two diverse groups would meet in this location to handle this work. He arrived at the patch job above as they finished and was older & gray haired in THE truck shown here: you can click to see a larger image and we have distorted the background on purpose but if you look at the big view this is a big "dually" maxed out with options and a small strobe bar on top to make it look "official". You probably won't see a "head man" on a driveway job or at your door unless you have a large job or things get slow and he's out "selling"; but he will coordinate who comes from where for jobs like this. He might have been checking these groups & giving instructions for the rest of the day or finding out how the day was going. They will make sure their groups are as efficient as possible in $$ per day.

It really is so complicated in the travelling asphalt paving & sealing world most people can't believe a "clan" type system still exists in today's USA; but as shown on major new programs, they do.
A "head guy" would be the only one to know where all the ones under him are at any time...normally the guys in the red trucks might have no idea where the yellow trucks were working because sometimes traveling crews will be on assigned "routes" that take them all over; some all over a big state like Texas maybe 2 states & some that travel a "route" all around the USA to put them in the northern states in mid-summer & the southern states in the cold weather so they can keep working year-round.
People like the crew in the smaller trucks can move up to a bigger truck like other crew and a better "route" assignment by bringing in more money over the year or they my do well and not have to "travel" except in the area around where they live. 
As described on 60 minutes and 20/20 it's an elaborate "clan" system  with the clan members running things and maybe a few "outsider" laborers who are paid a daily wage to travel with them (like the kids that go off with the carnival or "magazine crews") however the "good cash pay" they are promised they later find is before expenses. So some rainy days in a row & paying for their own meals and hotel rooms and that $200 a day or more goes away quickly but often the laborer is 18 or so and a thousand miles from home so it's hard to get back. We have seen hotels with groups of these guys coming out (not legal for us to photograph them on private situations like that) but seeing 3 or 4 of the laborers with their sleeping bags coming out of 1 hotel room so they can cut their expenses ...it's a wild world, foreign to those who don't understand it but these are how the folks look that will show up at your place that were "just working down the road" or "with a load of material left over from another job" or "a nearby job that cancelled after we got the materials" or whatever the line is they think will work on you...
we have even seen one group send a female with baby in arms to doors with a story that a big job cancelled or whatever and they wouldn't be able to eat if they couldn't get a job "today". 
As on the Consumer Beware page there is almost always a reason they have to do the job "right now" before you have time to think about it, notice the details like the phone numbers etc.
If
they give you a written proposal and a few days to think about it and YOU are to call THEM back when you decide; you can call a few references and go by and look at those jobs (always at least 2 years old) they may be fine; regardless of what the equipment looks like.

...IF YOU NEED ASPHALT WORK DONE THE EASIEST WAY IS USING THE SEARCH BY ZIP CODE FOR SATISFACTION ASSURED MEMBERS IN YOUR AREA AND IF THEIR IS NOT ONE... FIND A GOOD LOCAL CONTRACTOR AND CHECK THEIR REFERENCES using out "tips" and "consumer beware" pages....

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